Tera Tech Benchmarking

Tera Tech Benchmarking Worksheet toil A: Problem/Opportunity StatementInstructions for Task A: In the rejoinder row, write out the problem/ caboodle statements for the scenario for each of the team members. solvent to Task A: evening - TeraTech lead continue to be competitive within their constancy by creating new technology, internally organizing to ensure new demands argon met while creating new marketing strategies for their current and future products to get out extraordinary customer service..Tiffany - Mike ?Erin -Generic Benchmarking?The purpose of generic benchmarking is to bonk out potential solutions to the problem statements defined in Task A. You will do this by looking at how companies in any(prenominal) other industries have dealt with resembling issues. Topic A: environmental scans to secernate generational call for. Instructions for Topic A: In the retort row, each team member must mark at least(prenominal)(prenominal) one company that has faced and addressed standardised situations (success respectabley and unsuccess bountifuly).·In the Response row, identify whether the company has been successful or unsuccessful.·In the Response row, summarize your key findings for the company as they relate to the scenario.·In the Response row, identify at least one alternative solution for TeraTech from each company researched. Response to Topic A: Team Member Eve: do Company ? American ExpressAmerican Express is a worldwide enter upon related service company.

American Express works with both(prenominal) consumers and business with their financial planning as well as offers numerous amounts of identification menu products and travel assistance. They have some products and se! rvices that are used throughout the world by consumers and businesses. As American Express moves towards the future, like most book of facts post horse companies, they want to be competitive and responsive to the needs of the consumer. American Express sends out customer service surveys to the card members that call in to the telephone service center. The surveys are evoke out randomly with a... If you want to get a full essay, order it on our website: OrderEssay.net

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